Calling does not include calls to Alaska or the Yukon and Northwest Territories of Canada or calls to non-8YY calling card, platform, conference or chat lines, for which additional fees will apply. If we become aware of unreasonably excessive use of the Services, including but not limited to, usage that is extraordinarily greater than the average customer usage, or calling more than 50 different telephone numbers per day, or forwarding calls from your App for longer than a two week consecutive period, or systematic or intentional misuse, we reserve the right, in our sole discretion, to terminate your use of the App and Service immediately, and you will not be entitled to get a refund of Fees you may have paid to us. Calling to numbers within the United States and Canada, and texting and other services provided by magicJack®, are based on normal, non-excessive use. You are responsible for obtaining or accessing third party products and services required to use the Services (such as a compatible smart phone or tablet and high-speed internet access) and for paying any fees for such third-party products and services.Ĭalling and Texting Restrictions. THE APP DOES NOT PROVIDE ANY EMERGENCY CALLING OR TEXTING CAPABILITY. Consult the dealer or an experienced radio/TV technician for help.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Increase the separation between the equipment and receiver.Reorient or relocate the receiving antenna.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: However, there is no guarantee that interference will not occur in a particular installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. If it has been over one month since your service with magicJack began and your outbound caller ID name does not show with any number that you call, please contact our Customer Care team for further assistance.Ĭaller ID does not work when you are already on a call in other words, caller ID does not work in tandem with call waiting. MagicJack has no control over outbound caller ID name for Canadian numbers, which by default is set to the name associated with your magicJack account. While magicJack updates their own caller ID name database every week to 10 days, it is up to each individual carrier to synchronize their database with ours, which can take additional time, and which magicJack has no control over.
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